managed IT experts

You should know, like & trust your IT team.

Gravity IT works with businesses in Newcastle and the Hunter Region to implement secure IT systems and increase productivity.

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Speak with our team

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Head Office

1/4 Edge St
Boolaroo, NSW 2284

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Hours

M-F: 8.30am – 5pm
S-S: Closed

Expert IT support & advice, so you can get back to work. Learn more ⇢

Let us take away your IT stress and stop a poorly functioning IT system that’s holding you back. With Gravity IT as your outsourced IT department, you can implement a strong IT platform that supports your business and releases your full potential.

Managed IT

Put your IT in the hands of someone you trust.

Say goodbye to IT stress. Choose the Managed IT package that suits your business best.

Cyber Security

90% of cyber security breaches are due to humans.

We guide you through the initial steps to advanced cyber security safeguards for your protection.

Business Continuity & Managed Backup

Survive a disaster & prevent downtime with a Business Continuity Plan.

Phones/VOIP

Call from your office number, wherever you are. Simple, integrated phone and IT Support.

Microsoft 365

Get enterprise-level solutions for email, cloud-based data storage, backups & more.

Hardware & Software

Need new tech? Get the best equipment for the job and we’ll install it to make life easy.

Don’t have an IT expert on staff? You need Managed IT.

Monitor, Manage, Report, Support & more.

We have Managed IT options that suits your needs and your budget.

Managed IT options for business

Let us deal with the frustration and stress of IT issues so you have time and energy to focus on your business.

At Gravity IT, our proactive approach means our clients avoid problems before they happen, resulting in a state of IT nirvana.

Built on years of industry experience and a genuine desire to exceed expectations, Gravity IT provides you with down to earth IT support from local experts who are ready to help you sort out whatever issues you’re facing.

We know that when your IT systems are functioning as they should, your business’s productivity and profitability are on the up. And isn’t that what every business owner wants?

Discover how we've helped other businesses

Our Team is different

At Gravity IT, it’s our people that make the difference. Each team member has been recruited for their specific area of expertise and their IT knowledge, which you’d probably expect.

What you’ll LOVE is the fact that we choose staff who genuinely care for our clients and are proud to give quality customer service. They’re good listeners who take time to understand your problem and they are trained to explain things in simple ways.

We’ve assembled a team of crack IT Technicians who like helping people. (You’re welcome).

About Gravity IT

Are you protected?

Email is the most common entry point for an IT attack. Without any protection, you’re vulnerable and open to being compromised. It’s smart to protect your business against known and unknown threats such as phishing, spear phishing and malware.

Find out about Microsoft 365

What our clients say about us

Glenn and crew at Gravity are so far the best IT crew we have had with our business, from support to new hardware their approach is friendly and professional. Something that is always fantastic to have is people who are easy to talk to and Gravity have that in spades! IT support is not always easy but we have had great success with these guys.

Alex Glendenning
K&C Harris

Gravity IT are exactly what WHO Printing is looking for in IT management. With a proactive approach they deliver everything from application support through to hardware and backup solutions, no request is too big or small, at the same time adhering to any budget or time constraints. WHO and Gravity are a team built on trust, allowing us to do what we do best… printing!

Daniel Ogle
WHO Printing

With our old provider, the internet dropped out all the time.
We reported the problem to them ten times, but they just didn’t do anything about it. Not only did we have poor internet, the process of getting help was terrible. Since we switched to Gravity IT, there’s been zero dropouts and no hassles at all since the repair work was done. I never go to work now wondering if the internet is working, it’s just a given that it will be.

Ian Edwards
Business On Purpose

Since having Gravity come on board, we've seen remarkable improvements with our overall IT functionality. The team at Gravity inherited a lots of problems that our previous provider was unable to resolve. Their professional response to resolving our problems and the transition to being managed by them was a breeze and eased any anxiety we may have had about making the change. The stand out for us is the approachability of the Gravity team. No questions or issue, whether it's big or small, is ever a hassle. They are always attentive and provide an outstanding service.

Emily Maxwell
K&M Knight Electrical

Gravity IT was prompt and able to help us with an urgent matter. We would have not been able to continue working throughout the day without their assistance. James who attended onsite was very helpful and knowledgeable. He took the time to listen and talk through how he was addressing our issue. We use Gravity IT for all our IT needs including hardware, software and support. Thank you for always providing such a reliable service for our business.

Kelly Nee
Triton Signs & Graphics

As a start-up business, I was lucky to have a staff member with some IT knowledge so we had a web of cheap or free workarounds. Inevitably, the cracks began to show. As the business grew, we needed a more efficient, robust system. Glenn was just really helpful. He didn’t make me feel bad for the fact that my existing tech was so basic, he just put the new systems into place and made it easy for me and the team. Gravity IT are great to deal with and I can't recommend them highly enough.

Jodie McEwen
The Marketing Side

“There are certain things you can do yourself, but IT is NOT one of those things! It’s not the best use of my time, and I wanted someone else to deal with it efficiently. Glenn is always receptive, asking how he can help, and has been really positive to deal with."

Jasmine Allanson
Inspire Ability

“Our company has grown from four to 40 people and our IT system has seamlessly grown with us. We now have a long-term IT solution that’s given our business and the people we serve a bright future.”

Natalie Williamson
Lab Learning Clinic

"When we made the switch to Gravity IT, Glenn came into our office, reviewed our IT setup and then went straight to work restructuring and streamlining our IT systems. We've never looked back and we haven't had a single data breach since working with Gravity IT."

Larissa Mould
Visionary Advisors

'There are five people in our office. Everyone relies heavily on access to their computers and a number of different software packages. Nothing ever seems a problem for Gravity IT. They get back to us, they’re professional and they know what they’re doing. With our Managed IT package, we can call Gravity IT once in a month or 127 times a month. When we call, we know they’ll make it right’.

Tim Gleeson
Gleeson Civil

I’ve seen a big improvement in our operational processes and efficiency since we partnered with Gravity IT. When we call the Help Desk, the team are always happy to listen to our problems and support us until the issue is resolved. Nothing is ever an issue for them and it’s like talking with a friend.If you want to run a successful business, choosing Gravity as your IT company will honestly be the best professional partnership you make. The team at Gravity know my IT knowledge isn’t fantastic, but they speak to me in language I understand.

Melinda Boyd
Cameron Glen